Call Centre Agents Required

We are looking to recruit Agents for our Contact Centre. The role may involve working shift work, including finishing at 3 am.

The duties include:

• Handle inbound calls, presented and answered appropriately.
• Undertake outbound calls as directed.
• Provide excellent customer care.
• Communicate clearly and effectively during all calls.
• Recognise and manage assertive calls.
• Document all calls thoroughly

Requirements:

• Excellent communication and listening skills.
• Professional telephone manner.
• Excellent attention to detail.
• Proficient computer skills.
• Good problem solving skills.

Email CV's to recruitment@sysnetglobalsolutions.com